WeChat for Freshdesk


  • Please prepare a WeChat Offical Account first.
  • Please also confirm that you installed this app in Freshdesk.
  • The information we need are:
    • Freshdesk domain
    • Freshdesk api key
    • WeChat app id
    • WeChat app secret
    • WeChat encrypt key
  • We would also provide some information to you to config the WeChat Settings
    • Webhook URL
    • Token
  • We use the Freshdesk api key as a password to login your domain to edit the config.
  • Email to support.freshdesk@hkmci.com if you have any issue.


Sign up your domain